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Basic knowledge of computer functions required to include setup of office computer systems and the ability to troubleshoot issues. Monitor client activity and take initiative to answer phones and resolve client issues. The client care representative will respond to customer concerns over the phone or via web chats. Full-time, short-term, seasonal role.
She spoke with a customer service representative who said the company is attempting to fill 45 positions. Remote, temporary position lasting 6 months. Will be responsible for answering advanced hardware & networking troubleshooting calls or web chats, verbally de-escalating difficult situations, and supporting issues resolution. Virtual opportunity for a licensed tax professional. Will evaluate and resolve client tax issues, collaborate with team members, assist with consultations, and document and communicate resolution plans, recommendations and strategies. We include these past jobs as a way for you to explore what kinds of remote and flexible jobs Jackson Hewitt has hired for in the past and might be likely to hire for again in the future.
Head of Compliance
Jackson Hewitt is a full-service tax services company with a mission to transform the way its customers engage with their personal finances. The tax preparation service has six work-from-home job openings supporting customers, employees and the company in various ways. No tax-filing experience is needed.
Will track projects from initiation through to delivery, serve as the main contact regarding project execution, and assure working teams are aware of deadlines. Must have three years of project management experience. Full-time, remote candidate will oversee the development of marketing campaigns, manage the creation of daily and weekly educational articles, and serve as the creative director for a team of writers. Must have 10+ years of copy and content experience. Virtual role for a digital products strategy director. Will conduct research and analysis, identify target audience needs, identify product gaps and opportunities, design solutions, and monitor product performance.
More than just a job. Start your career.
Spanish/English bilingual skills a plus. Be responsible for overall system performance and maintenance including ensuring information security, testing updates. Must have a bachelor's degree and 5+ years of recent HRIS analyst experience processing HR actions.
Monitor client flow at the location and keep clients engaged during periods of wait time. Assists with scheduling tax preparation appointments. These are all full-time seasonal gigs that could last up to six months. A representative for the company told us candidates from all 50 states will be considered. Pay ranges from $10.50 an hour to about $15 an hour.
Nearby locations
Locations and corporate offices are as diverse as the customers Jackson Hewitt serves. You can use your own experience to improve your performance and the daily lives of customers and fellow employees. From our corporate offices to local offices, Jackson Hewitt strives to be the number one choice for tax help among hardworking Americans. It's recognized that success starts with the people who work at local offices.
Additional training, experience or skills may be required. Enrollment restrictions and other state restrictions may apply. Valid at participating locations only.
Chief Compliance and AML Officer
Need five years of work experience. As a Sr Mgr CRM, you will define and execute the customer engagement strategy across the company product portfolio. In this role, you will lead the customer growth through CRM channels, defining customer product engagement strategy from awareness to...
Needs a diploma and two years relevant Tech Support experience. Support one call resolution, research and transmit accurate information with a goal of resolving issues and will take ownership of work. We offer seasonal opportunities and flexible schedules for a variety of positions.
Jackson Hewitt offers a money-back guarantee that clients will receive their maximum refund with 100% accuracy. Jackson Hewitt also helps clients navigate changes in taxes related to major life events, including education, employment, marriage, investments, accidents, and theft. Start a career and Get More in Return. Jackson Hewitt offices are working hard for the hardest working, and we are on a mission to completely change the way our customers engage with their taxes. Start a career and Get More in Return®.
1 year and above experience in service working environment in the public or call center will be a plus. Ability to understand clearly and respond to issues presented by customers appropriately. The ability to make decisions appropriately on behalf of customers effectively and quickly. Uphold the values of the company and respect customers.
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